Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center section included in CBM Hosting Solutions’s Site Control Panel. It features a rich repository with frequently asked questions and detailed educational articles written by our knowledgeable help desk support staff.

  • Top quality support service

  • Tutorial Video Clips

  • If you prefer to see how an action is completed or how an issue is resolved, rather than just reading about it, then have a look at our compilation of educational video tutorials. They address various different topics and will help you swiftly find your way around the Site Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7 client care service and feature a 1–hour response time guarantee. Our competent techs will be online for you 24x7 and will remedy any problem that you might possibly face within less than sixty minutes after the support ticket submission. In most instances, a response will be given to you in less than 20 minutes.