You will find lots of cloud hosting companies available, yet many of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you will have via this particular method of communication varies depending on the service provider - a few of them provide you with dedicated telephone support, while others offer common and customer support only as some issues are more time-consuming and it's quicker to be resolved through a trouble ticket, especially when the issue needs to be escalated. Still, it's good to know that you can always get in touch with your hosting supplier since there're a lot of small-scale matters which can be resolved easily and in a very timely manner with a phone call, not mentioning that you are able to get additional information for the services before you become a customer.

Phone Support in Cloud Hosting

In case you decide to acquire one of our Linux cloud hosting, you'll be able to contact our customer support team via phone for 14 hours per day. We will assist you in choosing the most suitable plan for your websites as we are aware that it is better to discuss this kind of issues with a live person. If you already have an account, we are able to assist you with all your sales/billing questions and / or general matters, even with some technical troubles that don't need too much time or escalation to a system administrator as it is better to open a ticket for time-consuming issues in order to have all the correspondence in one place. We have phone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any queries about the semi-dedicated server plans that we provide. Whether you wish to know more about our packages, you have some billing issue or some general problem, you can call us. Despite the fact that some more complicated problems could need a ticket to give some time to our technical support crew to investigate, we'll assist you with a lot of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in these countries as well. If you're in another country, we have a global number where you will be able to reach us.